Delivery Policy

We are committed to ensuring the safe and timely delivery of your Orvana Chicken.

Our deliveries are handled by a mix of trusted third-party partners and our in-house team, depending on your location and distance. While we take great care in packaging each order, we cannot guarantee complete protection from damage during transit, as this also depends on handling by delivery personnel.

 

Currently, we offer free delivery only to the following pincodes:

• Attibele (562107)

• Sarjapur (562125)

Customers outside these areas are welcome to place orders, but will need to cover delivery costs by paying the Porter directly upon receiving the package.

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If you face any issue with your order, please contact us within 2 hours of delivery via WhatsApp or email at askorvana@gmail.com.

Include:

• Clear pictures of the product and outer packaging

• Your order ID

We’ll do our best to resolve it, either by replacing the product on the same day or adjusting in your next order.

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Please Note:

• Refunds are not guaranteed for damage during delivery, though we’ll try our best to assist.

• Delivery time slots are subject to availability and may be affected by weather, traffic, strikes, or other unforeseen events.

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We appreciate your understanding and support in helping us keep things honest, fresh, and smooth!